How to read a home care quote line by line
The hourly number is one line. The month hides in the lines under it. Only the wage underneath any of those lines is measured.
A home care quote is a bid. It is not a published statistic, and it is not a diagnosis of what the household needs. Read it the way you would read any other bid: every line, in order, with a pen, against a week of hours you have already written down.
This desk cannot tell you whether the bid is fair. It can tell you what the labor underneath it is paid in this metro. The BLS OEWS May 2024 median for home health and personal care aides in St. Louis is $14.28 an hour. The bottom tenth is $13.08. The top tenth is $20.00. The gap between those ends is $6.92, third widest of the 25 largest U.S. metros. If a quote offers you one number and no other lines, you do not yet have a quote. You have a headline.
Line 1: the face rate
The first number is usually an hourly figure for weekday daytime work. Write next to it, in your own hand, "household rate" or "aide wage." If the person quoting cannot tell you which, stop there. The household rate is what you pay. The aide wage is what the worker takes home, before or after taxes depending on how they phrase it. In this metro the measured median wage is $14.28. A face rate equal to that median is not a bargain. It is a number that has not yet paid payroll tax, insurance, scheduling or the person who answers the phone on Sunday. See what an hourly rate covers.
Ask whether the face rate changes for the person who will actually be assigned. The spread in this occupation is wide enough that two aides in the same company can sit far apart on pay. The quote may still be one number. That is a company choice. It is not evidence that the wage underneath is the median.
Line 2: the unit
Hour, shift, day, or week. If the unit is not named, the rest of the quote cannot be added. Live-in and overnight work are often a different unit from daytime hourly work. Twenty-four-hour coverage is a staffing plan, not a unit. Do not let a salesperson convert units in the air. Ask them to reprint the quote in the unit they actually bill.
Line 3: the minimums
Minimum shift length, and weekly hour minimum. These two lines are where a small hour count becomes a larger bill. A household that wants a short evening block will still pay the minimum if the minimum is longer than the block. A household that wants two days a week will still pay a weekly minimum if one is in the agreement. Write the minimum next to your real hour count. The month is the larger of the two, not the one you hoped for.
Line 4: nights, weekends, holidays
Ask whether those hours are the face rate or a different line. If they are a different line, get the number in writing. This desk will not invent a night differential. It also will not tell you that one is "typical." The wage file does not split this occupation by shift. The median of $14.28 is for the occupation as surveyed, not for a Saturday night.
Line 5: live-in, overnight, and sleeping hours
If the plan includes a person in the house overnight, the quote should say whether sleeping hours bill, bill at a different figure, or are bundled into a shift rate. It should say what happens if the night is not a sleeping night. It should say who provides the bed and the meal. None of that is in OEWS or in the QCEW payroll file. If those sentences are missing, the quote is incomplete for overnight work.
Line 6: cancellation and substitution
How much notice to cancel a shift without being charged. What happens when the assigned caregiver calls off. Whether a substitute is billed at the same figure. Whether a missed shift you did not cancel still bills. These lines decide whether a month of "about this many hours" is actually that many hours. Write the notice period on the calendar you already use for the person receiving care.
Line 7: extras that sneak onto an invoice
Mileage, errands, waiting at an appointment, extra people in the house, pets, smoking, a second story, a weekend start. Any of those can be a line, a refusal, or a reason the company will not staff the case. Ask. Do not assume extras are included because they were mentioned on the tour of the house.
Line 8: who the employer is
If an agency is the employer, the aide is on that payroll. The household pays the agency. Payroll tax, unemployment insurance and workers compensation are the agency's problem, which is one reason the household rate sits above the wage. The published piece of that stack is the employer share of Social Security and Medicare: 6.2 percent plus 1.45 percent, combined 7.65 percent, up to a Social Security wage base of $184,500 in 2026. Source: IRS Tax Topic 751.
If the household is the employer, those obligations move. This desk is not a tax advisor and will not tell you how to run a household payroll. It will tell you that a quote which is only a wage, with no agency and no payroll plan, is not a complete cost. Ask who deposits the check, who files the tax, and who covers a call-off. Get those answers in the same document as the hourly number.
Line 9: the hour count the quote assumes
A quote without a week attached is a price list, not a bid for your house. Write one sample week: days, start times, stop times, overnight or not. Ask the company to price that week, then to show a month as four of those weeks plus the rule for a fifth week and for holidays. If two companies price different weeks, you are not comparing quotes. You are comparing stories.
St. Louis County payroll for private home health care services in 2024 Q4 was $763 average weekly wage across 5,023 jobs at 242 establishments. That weekly figure is what employers in that county reported paying workers in the industry. It is a useful reminder that a week is the natural unit for payroll. It is not your weekly invoice. Do not set your quote next to $763 and call the difference margin. The units are different, and the industry code is not a licence.
Line 10: who pays the invoice
The quote should say who will be billed. The household, a long-term-care carrier, a public program, or some mix. If a program or a policy is supposed to pay, the quote should say what the company needs from you on day one: authorizations, claim forms, a copy of the policy schedule. This desk's sources do not include program fee schedules. For the payer paperwork, use Paying for Care STL.
If siblings are splitting the private remainder, the quote will still land on one mailbox. Decide whose mailbox, and who has authority to change hours, before the first week starts. That is a family question. Who Pays for Mom is the desk for it. Do not leave it to the first invoice.
What a quote cannot tell you, even when it is complete
It cannot tell you the wage of the person who will show up. It cannot tell you how this metro ranks, which is information you already have on this site: 20th of 25 large metros, 7th of 8 Missouri metros, 18th of 19 large Midwest metros, 14th of 16 occupations in the healthcare support family. It cannot tell you that Jefferson County's average weekly wage of $1,482 at 3 establishments is a labor market. Small counties swing. Read establishment counts on the county payroll page before you read a county wage as a local rate.
The metro itself is 15 counties, fixed by the Census delineation for area 41180. Seven counties disclose a weekly wage. Three have establishments and a withheld cell. Five report none. A quote for a house in a withheld county is still a quote. It is not missing because the payroll cell is missing. Ask for the quote anyway.
Take the quote home. Sit it next to the wage table. Mark every line that has a number, every line that says "included," and every line that is blank. Call back about the blanks. Do not sign a blank. Home care here is non-medical help in the house. Clinical questions belong with the physician who treats the person receiving care.
Featured, and paid for
New Plan Care
New Plan Care is an independently owned non-medical in-home care company based in Chesterfield, Missouri, serving Ballwin, Chesterfield, Eureka, Glencoe, Grover, Pacific, Valley Park and St. Louis. It does not publish an hourly rate, and neither do we. Ask it to walk the quote line by line, including minimums, cancellation and who the employer is. Call (314) 405-0887.
Disclosed feature. New Plan Care is a client of OwnersFirm, which publishes this site, and pays for this placement. It was not ranked against anything on this page, and no wage figure on this site was influenced by that relationship.